Fraudulent Postal Job & Exam Services
Professional guidance and test preparation are essential for Postal job seekers. High failure rates support this need. Unfortunately, a number of scam operators have cropped up across the U.S. posing as firms that offer Postal job and exam assistance. This alert warns consumers how to avoid being ripped-off by fraudulent advertisements when searching for genuine help. When responding to ads about Postal jobs or exams…
- Demand assurance that the materials are 100% up-to-date. Obsolete guides are a widespread problem due recent sweeping revisions to the Postal hiring and testing program. They changed most the exams and launched an entirely new application system. Up-to-date information and detailed instructions are an absolute requirement when attempting to navigate the new mind-boggling bureaucratic application system. In some cases, this problem is simply a matter of obsolete guides remaining on bookstore or library shelves. However, in other cases, obsolete guides are knowingly misrepresented as being up-to-date. To identify and avoid obsolete guides, see Pathfinder’s Obsolete Postal Job & Exam Guides Consumer Alert.
- Demand the advertiser’s full business name, address, and phone number. This information may be required to submit an inquiry or a complaint with consumer protection agencies. If the advertiser refuses to disclose this information, or if you are told that this information will be made available only after the purchase, the firm is almost surely a rip-off. When searching online, full contact info should be openly published on the website.
- Beware of advertisers that try to pose as the Postal Service or as a non-profit organization. Although it is illegal to falsely claim to be affiliated with the U.S. Postal Service or to be a non-profit organization, this frequently happens. The Postal Service does not charge any fee to take their exams, and they do not sell Postal job or exam guides. Regardless of any claims an organization might make, if they ask you for money, they are definitely not affiliated with the U.S. Postal Service.
- On the subject of money, you should never pay more than $39.95 for a Postal job or exam guide. You can buy the top rated guides for only $29.95 to $39.95. But when scam operators try to rip you off, they go for the big bucks. They typically use false claims and high pressure sales techniques to get you to spend anywhere from $39.95 to over $100 for materials of dubious value.
- Beware of advertisers that offer any type of guarantee, especially if they guarantee you a Postal job or a particular Postal exam score. The Postal Service does its own hiring based for the most part on exam scores. People seeking a Postal job must apply directly with the Postal Service. Absolutely no person, business, or outside agency can be involved in the application process or influence Postal hiring procedures. And exam scores depend upon a number of variables including the complexity of the test, an applicant’s inherent aptitude, and how diligently an applicant prepares for the exam. It is simply not possible to guarantee a certain score because there is no way to control these variables. Be wary of any organization that publishes such guarantees.
- If you would like to check a company out or if you have been ripped off, contact the below consumer protection agencies. In addition to assisting in your pursuit for justice and compensation, filing a complaint with these organizations also serves to protect the public as a whole.
- Better Business Bureau
- Federal Trade Commission
- U.S. Postal Inspection Service
- National Fraud Information Center
- Attorney General for state where the company is located
- If you paid by credit card, you can also usually contact your credit card company and ask to submit a “charge back”. Where warranted, they will issue you a refund for the disputed amount and charge that amount back against the offending merchant. Unless the merchant provides credible evidence to refute your claim within a limited time period, the refund will stand.