What is on USPS Virtual Entry Assessment - CS (477) / Postal Exam 477?

There are four sections on USPS Virtual Entry Assessment – CS (477), also called Postal Exam 477, most of which consist of bizarre questions which are answered in a very odd fashion. It is not unusual for applicants to fail because they never really understand the questions or how to answer them.

Preparation for this exam is critical so that you know exactly what to expect and so that you will not be blown away by its oddity – in essence, so you will not experience Test Anxiety. Test Anxiety is a very real problem that causes applicants taking this type of exam to perform below their potential and to score poorly or fail. Test Anxiety can only be overcome by developing familiarity and comfort with exam content. That is one of the reasons our USPS Virtual Entry Assessment Test Prep Guide gives you such detailed information and actual questions from the real exam. By the time you complete this guide, you will know exactly what to expect. You will feel cool, calm, and confident when taking the exam and you will indeed achieve your highest possible score.

One customer who posted a review for our test prep guide said it this way … “Although we regularly experience these type situations, we rarely analyze our reactions or responses to them. The exam would have been very difficult without the opportunity to see the questions in advance. Studying actual exam questions really helped.”

Following are descriptions of the four sections on USPS Virtual Entry Assessment – CS (477). There is a total of 90 questions, and it usually takes about 45 minutes to complete the test.

Work Scenarios Section
This section has 10 questions and usually takes about 8 minutes to finish. Each question describes a situation that you might encounter on the job. The four answer choices are potential actions that you could take in response to the situation described. You are to select two answer choices, the action you would be most likely to take and the action you would be least likely to take. Most people will find all of the answer choices to be reasonable. There are no obvious correct answers.

Work Your Register Section
This is the only purely objective section where there are definitive right and wrong answers. This section has only 3 questions and usually takes about 2 minutes to finish. Each question describes a transaction by giving you the total amount of the purchase, the amount paid, and the change due. You are to calculate the smallest number of bills and coins that can be used to give the customer his change.

Tell Us Your Story Section
This section consists of 21 questions about your work experience and background and usually takes about 2 minutes to complete. Each question has you describe your experience in different types of jobs and situations.

Describe Your Approach Section
This section has 56 questions about numerous topics such as your approach to work circumstances, your personality, how you relate to other people, how you handle stress, your goals, your conscientiousness, your motivation, your attentiveness, etc. It usually takes around 6 minutes to complete. The questions consist of two statements that may seem to say the same thing or may be completely opposite. You are to choose which statement best describes you and to what degree the chosen statement describes you. It is never obvious which answer choice may be best.